Dealing with difficult people : how to deal with nasty customers, demanding bosses and annoying co-workers

Title
: 
Dealing with difficult people : how to deal with nasty customers, demanding bosses and annoying co-workers

Personal Author EPSB
: 
Roberta. Cava

Year Published
: 
2004

Physical Description
: 
224 pages

Note
: 
First published under title: Difficult people.
 
Includes index.

Subject
: 
Interpersonal communication.
 
Work -- Psychological aspects.
 
Interpersonal conflict.

Added Author
: 
Cava, Roberta. Difficult people.

ISBN
: 
9781552635742

Publisher
: 
Toronto : Key Porter Books, 2004.


LibraryCall NumberTypeItem BarcodeStatus
Institutional Services Schools658.3 CAVBook30706000463360Due 6/13/25