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Cover image for Dealing with difficult people : how to deal with nasty customers, demanding bosses and annoying co-workers
Dealing with difficult people : how to deal with nasty customers, demanding bosses and annoying co-workers
Title:
Dealing with difficult people : how to deal with nasty customers, demanding bosses and annoying co-workers
Personal Author EPSB:
Roberta. Cava
Year Published:
2004
Physical Description:
224 pages
Note:
First published under title: Difficult people.

Includes index.
Subject:
Interpersonal communication.

Work -- Psychological aspects.

Interpersonal conflict.
Added Author:
Cava, Roberta. Difficult people.
ISBN:
9781552635742
Publisher:
Toronto : Key Porter Books, 2004.
Edmonton Public Schools