Dealing with difficult people : how to deal with nasty customers, demanding bosses and annoying co-workers

Título
: 
Dealing with difficult people : how to deal with nasty customers, demanding bosses and annoying co-workers

Roberta. Cava

Fecha de publicación como intervalo
: 
2004

Descripción física
: 
224 pages

Nota general
: 
First published under title: Difficult people.
 
Includes index.

Término de la materia
: 
Interpersonal communication.
 
Work -- Psychological aspects.
 
Interpersonal conflict.

Autor añadido
: 
Cava, Roberta. Difficult people.

ISBN
: 
9781552635742

Información de publicación
: 
Toronto : Key Porter Books, 2004.


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Institutional Services Schools658.3 CAVBook30706000463360Se vence 13/06/25