"From communication expert Jefferson Fisher, the definitive book on making your next conversation the one that changes everything. No matter who you're talking to, The Next Conversation gives you immediately actionable strategies and phrases that will forever change how you communicate. Jefferson Fisher, trial lawyer and one of the leading voices on real-world communication, offers a tried-and-true framework that will show you how to transform your life and your relationships by improving your next conversation"-- Provided by publisher.