Dealing with difficult people : how to deal with nasty customers, demanding bosses and annoying co-workers
Titre
:
Dealing with difficult people : how to deal with nasty customers, demanding bosses and annoying co-workers
Roberta. Cava
Date de publication comme intervalle
:
2004
Description matérielle
:
224 pages
Note générale
:
First published under title: Difficult people.
Includes index.
Terme de vedette-matière
:
Interpersonal communication.
Work -- Psychological aspects.
Interpersonal conflict.
Vedette secondaire auteur
:
Cava, Roberta. Difficult people.
Numéro international normalisé des livres (ISBN)
:
9781552635742
Informations de publication
:
Toronto : Key Porter Books, 2004.
| Bibliothèque | Numéro de rayon | Type de document | Code à barres du document | Statut |
|---|
| Institutional Services Schools | 658.3 CAV | Book | 30706000463360 | A retourner 25-06-13 |