Dealing with difficult people : how to deal with nasty customers, demanding bosses and annoying co-workers
Titre:
Dealing with difficult people : how to deal with nasty customers, demanding bosses and annoying co-workers
PERSONAL_AUTHOR_EPSB:
Date de publication comme intervalle:
2004
Description matérielle:
224 pages
Note générale:
First published under title: Difficult people.
Includes index.
Terme de vedette-matière:
Vedette secondaire auteur:
Numéro international normalisé des livres (ISBN):
9781552635742
Informations de publication:
Toronto : Key Porter Books, 2004.